Help Center

Images and short videos from a written idea or from your own photos. Pick a model and write a prompt in Create, or start from a template, add your photo and generate.

A template is a finished look with the prompt and settings already worked out. Open one, add the photo or text it asks for, and generate. You can keep editing the result in Create.

Every enabled image and video model is selectable. Each model page shows what it is good at, its price in credits and sample results.

Yes. Phosphene is on the App Store for iPhone and iPad, and your account, credits and gallery are the same on the web and in the app.

Credits pay for generations. Each model has its own cost, and higher resolutions or longer videos cost more. The exact cost is always shown on the Generate button before you spend anything.

Every account gets daily credits, and what you make on them carries a small Phosphene mark. Starter and Pro add a larger monthly budget, images without the mark and private-by-default creation. Pro is the same studio with a larger budget.

Credits reserved for a failed generation return to your balance automatically, and the failure notice shows the refund. Credits are only spent on results that are delivered.

Yes. Cancelling keeps the plan active through the paid period. Switching starts the new plan right away and ends the old one, so you are never billed for two at once. On iPhone, manage the subscription in your App Store account settings.

On the web, Creem is our merchant of record and handles cards, tax and refunds. In the iPhone app, the App Store handles the purchase. Phosphene never sees your card details.

Yes, within our Terms of Service. You are responsible for having the rights to photos you upload, including photos of other people.

On Starter and Pro, new work is private by default. Public work can appear in the Community gallery, where anyone can report a post or hide a creator.

Delete images from your gallery at any time; deletion is permanent. To close your account, open Settings, then Account, then Delete Account.

Send us a message through the feedback form or email [email protected]. Include the time and what you were making, and we will look at your generation history.

The status page checks generation, payments and email every minute.

The changelog lists new models, new templates and features as they ship.